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Customer Interaction Solutions, owned by Technology Marketing
Corporation has been the premier publication in call center, CRM
and teleservices industries since 1982. The magazine's exclusive
Top 50 Teleservices Agencies Ranking (now in its 23rd year)
recognizes the top inbound and outbound teleservices outsourcing
agencies, both domestic and international, as well as interactive
inbound and global aggregate ranking.
Companies listed have met the stringent criteria set by the
editors of Customer Interaction Solutions. Billable minutes were
verified by the editors for accuracy and reliability. In addition,
each agency was required to submit a letter of verification from
each of its telephone service providers certifying the number of
minutes for which it billed the agency during the 12-month period
covered.
Stream has consistently ranked as one of the industry's
largest teleservices agencies reaching fourth largest in the
inbound international category in 2009.
2009
Inbound International Category-Ranked #4, Outbound International
Category - Ranked #4, Inbound U.S. Domestic Category-Ranked #8,
Interactive Inbound Category - Ranked #12, Outbound Teleservices
Agency-Ranked #17
2008
International Category - Ranked #6, Domestic Category - Ranked
#8
2007
International/Outbound Category - Ranked #9, Inbound Domestic
Category - Ranked #27, Inbound International Category - Ranked #18,
Interactive Inbound Category - Ranked #18, Outbound Category -
Ranked #20, Aggregate Inbound and Outbound Category - Ranked
#26,
2006
Inbound Domestic, Inbound International, Outbound International,
Overall Inbound and Outbound
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