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Since the award's inception in 2005, Stream has placed high in
the rankings each year of the Top Outsourcer Award given by
ContactCenterWorld.com, the leading global support organization for
the contact center industry around the world.
2010 (8 categories)
- Inbound: Ranked #4 - Number of Agents, Ranked #5 - % Growth of
Sales Revenue, Ranked #2 - Email Volume, Ranked #7 -
Business-to-Business Agents, Ranked #3 - Business to Consumer
agents, Ranked #2 - Number of Agents Serving the Americas, Ranked
#3 - Number of Agents Serving EMEA, Ranked #13 - Number of Agents
Serving APAC
2009 (10 categories)
- Inbound: Ranked #4 - Number of Agents, Ranked #20 - %
Growth of Revenue, Ranked #16 - % Growth of Seats, Ranked #3 -
Email Volume, Ranked #3 - Web Chat Volume, Ranked #4- # of
Business-to-Business Agents, Ranked #3 - Business to Consumer
agents, Ranked #5 - Number of Agents Serving the Americas, Ranked
#1 - Number of Agents Serving EMEA, Ranked #9 - Number of Agents
Serving APAC
2008 (11 categories)
- Inbound: Ranked #4 - Number of Agents, Ranked #7 - %
Growth of Revenue, Ranked #6 - % Growth of Seats, Ranked #12 -
Email Volume, Ranked #4- # of Business-to-Business Agents, Ranked
#3 - Number of Agents Serving the Americas
- Outbound: Ranked #4 - Number of Agents, Ranked #12 - % Growth
of Revenue, Ranked #6 - Number of Business-to-Customer Agents,
Ranked #3 - Number of Agents Serving the Americas
2007 (20 categories)
- Outbound: Ranked #3 - Number of Agents, Ranked #13 - % Growth
of Revenue, Ranked #10 - % Growth Outbound Hours, Ranked #7 -
Business-to-Business Agents, Ranked #3 - Business-to-Customer
Agents, Ranked #2 - Number of Contact Center Agents
- Inbound: Ranked #3 - Number of Agents, Ranked #6 - %
Growth of Revenue, Ranked #1 - Growth Number of Seats, Ranked #4 -
Business-to-Business Agents, Ranked #3 - Business-to-Customer
Agents, Ranked #3 - Number of Contact Center Agents, Ranked #9 -
Email Volume, Ranked #1- Web Chat Volume, Ranked #9 - Automated
Call Volume
- Blended: Ranked #7 - Number of Agents, Ranked #8 - % Growth of
Revenue, Ranked #9 - Growth Number of Seats, Ranked #4 -
Business-to-Business Agents, Ranked #6 - Number of Contact
Center Agents
2006 (11 categories)
- Outbound: Ranked #6 - Number of Agents, Ranked #10 -
Business-to-Business Agents, Ranked #3 - Number of Contact
Centers
- Inbound: Ranked #5 - Number of Agents, Ranked #5 -
Business-to-Business Agents, Ranked #5 - Number of Contact
Centers, Ranked #12 - % of Growth of Seats, Ranked #3 - % Growth of
Revenue
- Blended: Ranked #5 - Number of Agents, Ranked #2 -
Business-to-Business Agents, Ranked #4 - Number of Contact
Center Agents
2005 (2 categories)
- Blended Agents, Mid-Sized Category, Blended Automated Calls,
Mid-Sized Category
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