APAC

Stream Global Services was one of the first BPO providers to establish services in India and the Philippines, establishing centers in both locations in 2000. These locations, and the entire APAC region, continue to receive recognition throughout the contact center and business process outsourcing industries as leaders in service delivery. As the company continues to expand its global presence, the Asia Pacific region remains at the forefront of our global focus.

The time zone advantage provided by the APAC region can also become a strategic enabler for many European and Asia Pacific based organizations. These sites provide the option of 24-hour support for customers worldwide while allowing clients to better manage their outsourcing costs and provide high-quality service. Our experience in the region includes:

• Billing
• Business-to-business technical support
• Customer care 
• Inbound and outbound business-to-business sales 
• Inbound and outbound customer acquisition sales 
• Inbound and outbound customer retention sales 
• Inbound and outbound sales 
• Inbound consumer technical support 
• Outbound business-to-business lead generation (for VAR channel) 
• Outbound cross-sell and upselling services 
• Warranty support

To learn more about the capabilities of each site in this region, please click on the corresponding city: 

Manila, The Philippines (8)

Mumbai, India (2)

To learn how Stream can build outsourcing solutions to meet your business needs, contact us today.