Stream Solutions

Stream's solutions to business process and contact center outsourcing drive value for our clients and their customers. Stream blends agility with a global, standardized delivery model based on proven best practices to create solutions that succeed - even in highly specialized industries. We are consistently rated as a tier-one service provider by some of the most demanding support environments in the world; these Fortune 1000 clients stay with us because we continue to deliver the results they need.

Stream offers a variety of solutions across multiple service delivery channels, including:

• Inbound and outbound sales
• Technical support and warranty services
• Customer care
• Customer retention
• Back office

Stream utilizes our Smart Shore methodology to determine the optimal mix of support locations (onshore, offshore, nearshore, work@home) and automation (IVR, e-mail, chat and Web self-service), as well as back-office support, to meet your customer care objectives. And importantly, we can meet the challenge of staffing to complex technical and sales requirements with multilingual skill sets across our global presence.

Take a look at a few case studies of how Stream has helped companies similar to yours.

To learn how Stream can build outsourcing solutions to meet your business needs, contact us today.