Back Office

Customized Tasks to Complement Voice Services


Our expertise in customer service, tech support and sales increase brand loyalty, revenue and business performance for clients like you. We bring that same commitment to the back office services we provide.

Our back-office capabilities supplement standard voice programs and provide your customers with additional service options. For data entry, business reply card, fax and other back-office services, Stream is ready with our award-winning processes and proven best practices.

Stream's back office services include:

Credit card collections

Data conversion

Database reconciliation

Document handling

Fraud monitoring and management

Monitoring chat rooms, message boards, blogs and Internet violation reports

Mutual fund and brokerage processing

Order verification and confirmation

Support estate settlement and annuity ownership changes

Survey collection

A variety of solutions across multiple service delivery channels
Inbound and Outbound Sales Technical Support & Warranty
Customer Care Customer Retention
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The Stream Story
Over the past 15 years Stream has grown from a small outgrowth service to a global provider for the Fortune 1000.

Case Studies
Stream provides services for financial software company
Stream has become the client's vendor-of-choice for sales-enabled service and support
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January 27th, 2013